Terms & Conditions

Last updated: 2026-06-20

These terms govern your use of the Pro Smart Automations website. For any engagement, a signed agreement governs the specifics. English is the governing version of these terms.

Acceptance

By using this website you agree to these terms. If you do not agree, please do not use the site.

About us

Pro Smart Automations is an AI automation and custom software studio based in Serbia. Contact: contact@prosmartion.com.

Services and engagement model

We offer three engagement stages:

  • Audit — a free session of about 45 minutes with no obligation. Findings and estimates are non-binding.
  • Build — a fixed-scope project quoted after the audit and delivered under a signed agreement. Any timeline shown is indicative.
  • Operate — a monthly retainer, rolling, that you can cancel anytime as set out in the agreement.

Pricing and payment

Any prices shown on this website are indicative. The binding price is the one in your quote or statement of work. We do not process payments on this website; invoices are issued off-platform. Taxes apply per applicable Serbian law.

Quotes are not a binding offer

Audit findings and quotes are not a binding offer. A binding contract is formed only when both parties sign an agreement.

Relationship to the signed agreement

For any Build or Operate engagement, the signed master services agreement and statement of work govern the project specifics — scope, price, payment, intellectual property, and timelines — and prevail over these website terms in case of any conflict.

Intellectual property

The website content, branding, and copy are owned by us.

Upon full payment, ownership of the custom code and deliverables we create for you transfers to you — you own the code. This excludes our pre-existing tools, libraries, frameworks, and know-how, for which you receive a perpetual license to use them as part of the deliverable.

Documents you upload remain yours. You grant us a limited license to store and process them solely to provide the service.

Your responsibilities

You agree to provide accurate information, use the website and services lawfully, and not attempt to disrupt, probe, or reverse-engineer the platform.

Confidentiality

Each party will protect the other's non-public information shared during an engagement and use it only to perform under the agreement.

Disclaimers

Except as stated in a signed agreement, the website and services are provided "as is". Any ROI figures, savings, or estimates are projections, not guarantees.

Limitation of liability

To the maximum extent permitted by law, our liability is limited and, where an engagement exists, is governed by the signed agreement.

Termination

You may stop using the website at any time, and we may suspend or withdraw the website services. Termination of an engagement follows the signed agreement.

Governing law

These terms are governed by the laws of Serbia. The courts of Belgrade have jurisdiction over any dispute.

Changes and contact

We may update these terms and will revise the date above when we do. Questions: contact@prosmartion.com.